Showing posts with label cloud computing in healthcare. Show all posts
Showing posts with label cloud computing in healthcare. Show all posts

Wednesday, September 5, 2012

What should you ask your website hosting provider?

4:40 AM Nrip Nihalani

To put a web site online, one must go through a web coordinator or a web hosting provider. The web site designer/developer will publish his or her design to a web hosting solution according to a set of recommendations and guidelines(typically provided by the practice), and also based on the type of development language the website developer has used. 

Many website hosting providers provide resources to help their customers not only simplify the process of posting information to a web site, but even provide applications to help develop websites easily.

Almost anyone can develop and publish a website today, but not everyone can setup a professional, feature rich website and then publish it securely such that its protected against various online attacks. Some understanding is thus essential before hiring a web hosting provider. When picking a web hosting provider, it is essential to keep your individual or business objectives in thoughts. 

If it's your own personal website, you might not mind it if the web hosting provider places a banner with a 3rd party promotion on it.  However, if it's an organization site you're planning; you may not want your web hosting provider to promote other organizations on your site. Many web hosting services provide free web servers if the site owners permit to place promotions on it or they charge a small fee to keep it clear of such advertisements. If you are looking to hire a web host kept the following points in mind:

1. Find out whether the provider is providing end-to- end Managed Solutions. Most webhost alternatives provides little or no support, and simply expect you to already have someone on them to deal with your specialized needs.  A managed web hosting provider should handle support for everything which range from getting a CGI script set up, to security protection of your e-commerce site. It is worthwhile paying the extra dollars for managed hosting.

2. Find out whether the website hoster provides you with the newest protected application or simply installs the standard base applications from an old CD. The provider must provide you with the latest , most secure and up-to-date web host server applications. Google, Yahoo, MSN and other search sites actually rate your site based on the application versions you use, and can considerably reduce your page rank score if you are using older and less protected application commonly provided by some website hosts.

3. A good website hosting firm should provide professional support 24 hours a day. There is nothing more painful than having to pay for support; even more than what you have to pay for the solution. And worse if you realize that you are having a conversation with someone located at a distance who scarcely speaks your language. Most webhost alternatives are busy outsourcing their support offshore. Ideally, a fast and friendly regional professional support should be available 24 hours-a-day, 7-days a week with provision for toll-free phone support as well as online live help chat sessions.

4. A webhost organization should reveal to a client their network features and capacity. Many web coordinators are simply resellers of another organization, so when you ask them to reveal their features, you can quickly figure out if you are interacting with a middleman or an efficient organization with their own features.

5. A webhost organization should have internet demonstrations and certification of what they offer. You MUST take demonstration tours of the website host's server user interface prior to purchase.

6. Website hosting organizations should have experienced in- house staff. There is no substitution for an excellent professional team when interacting in a technically-oriented organization place and the availability of an in-house market veteran team to deal with all your needs.

7. Look for a provider with realistic prices. Often, the most improbable costs come from the smallest of alternatives managing out of a single location. In reality, using a substandard website host will not conserve your funds at all. You will end up paying a lot more due to down times, back and forth discussions and unhappy visitors.

Wednesday, July 4, 2012

Data Security and Backup Solutions in Health Care

2:14 PM Nrip Nihalani

Data security is like exercise: Everyone knows it's good. Few people care enough to do it…
Which is why it is important, to have the right strategy, and the right tools. 

Computers, Keyboards, Mice and Even Hard drives fail. It's a fact of computing life. It's not a question of whether your computer will stop working or even a matter of when. The question is how much it will disrupt your life, your processes, your practice and your patients - and it won't, if you have a backup copy. 

Backing up your data is most indispensable thing you do on your computer. The 2 important considerations one must have when deciding a backup strategy are the backup media and the backup tools.  

Local Backup Media: 

Using CD/DVD’s to store data backups 

Using CD/DVD’s to store data backups is popular. Blank CD/DVD’s are inexpensive, and copying data onto CD/DVD’s is easy. Unfortunately CD/DVD’s, like the floppy disks they've replaced, have a limited shelf life. We don’t recommend this method of data backup for any practice. 

Using tapes to store data backups 

Tape backups are a many times more reliable than DVDss, but tape drives and their associated media are many times more expensive than DVD writers and CD/DVDs. A good tape drive can cost over $1000, and individual tapes for the drive can cost up to $40 each. If one can afford the equipment, however, tape backup is far more reliable and recommended backup method. 

Using external hard drives to store data backups 

External hard disks are cheap compared to tape drive systems. They’re also easy to use as most of them support plug and play use with the computers USB port. And while hard drives do fail, their failure rate is much lower than that of other backup media such as DVD’s. A big factor to why we recommend External Hard Disks as the best Local backup medium is that a single hard disk drive or a maximum of 2 used for backups may well be enough to store your practice data. 

Online Backup in the Cloud: 

An online backup service offers the advantage of securely store your files at off-site server locations, so that your data stays intact and available even if your local disks, CD/DVD’s are corrupted or in a severe case stolen. 

With more and more emphasis on "cloud computing", it only makes sense that one should take advantage of this hot trend in technology for backups.

Factors to consider when choosing an online backup service: 
Does it upload new and changed files immediately? 
Does it allow syncing or sharing of data? 
Can it back up files while you have them open? 
Is there a Web client for restoring? 
Is there a mobile client? 
Does it offer a remote control feature via my mobile phone? 
Can I view my backed up files on an iPad? 
How much will it cost? 
Is it HIPAA Compliant? 

Limitations: 

The advantages of Online Backup solutions can be limited due to bandwidth problems. 

Secondly, the method is only as reliable as the company offering the online backup service. 

Thirdly, one should ensure that HIPAA requirements are met by the vendor who is offering the Online Backup Service 

 
If you'd like to know more about TechnicalDr's flexible and powerful HIPAA Compliant Backup Solution  please check the website http://www.technicaldr.com/tdr/hipaa-compliant-backup or Call 630 433 7453 for a Super Offer - Waiver on Setup and Training Costs

Saturday, January 7, 2012

Survey Regarding Medical Websites for Doctors, Clinics and Small Hospitals

11:02 PM Nrip Nihalani

As a Doctor, what are your expectations from a Website. Apart from the basic features of a website, there are some simple tools which can go a long way to improve your website experience for your patients. Our aim is to recommend these tools , such as health calculators, video galleries, online patient history forms; customized ask the doctor queries; and Google maps which provide directions to the clinic. To understand you better we request you to help us out by filling in the following survey.

Read more »

Thursday, November 3, 2011

How are Physicians taking to Social Media?

2:58 PM Nrip Nihalani


Social Media is no more just an in-thing. It has quickly become an integral part of our days and provided an excellent online extension to our lives. And it is now being used to keep track of sport scores, understanding stock market trends, ordering dinner etc. Social Media has also started making its in presence felt in various aspects of healthcare.

In an online survey carried out over apprx. 4,000 doctors with regards their involvement and interest in different types of social media, 87 % of the physicians claimed to be active on at least one social media site for personal use, while 67 % had used social media sites professionally too.

This is remarkable, given that a year back, predicting such numbers would have been preposterous. What is even more remarkable is that 66 % of the respondents described themselves as either “positive” or “very positive” with regard to the impact online patient communities are having on patients.

While Physicians were found to favor the social biggies, Facebook and LinkedIn over Twitter, 28 % said they were also using Physician Specific Online Communities. This is an interesting result and shows the scope for targeted and richer social networks directed at physicians. Sermo, DoctorsHangout, DocGlobal are 3 popular networks, and we’re sure that in 2012, a number of smaller more focused networks will also emerge.

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While all seems to point to increased usage of Social media amongst Physicians, there are some aspects which will need addressing. Most surveyed physicians expressed concerns about privacy and legal ramifications. There is a great post by Dave Ekrem, on “7 tips to avoid HIPAA violations in social media” at kevinmd.com for the interested. 

Besides these, it seems to be a concern to Physicians that there was no way to get paid for interacting with patients online. As more physicians jump on the Social media bandwagon, more concerns are bound to be raised. But each problem offers a potential business case. Some innovative EMR providers like have already demonstrated smart integrations with Social Services like Twitter and Facebook to help create a more robust patient record.

Also, social networks will start emerging which let patients discuss their problems and offer doctors the chance to help them. From a marketing perspective, this will help physicians create more trust amongst patients leading to more referrals.

13 % have participated in public online discussion forums with other physicians, while 2% have participated in public online discussions with patients; and 5 % have engaged in online chat with other physicians, while 2 % have engaged in online chat with their patients.

Another common concern amongst social media savvy physicians was that the technology was too new for them. This will get addressed over time as physicians get more acquainted with latest in technology. The more they use technology, the faster they will be able to adapt to newer technologies.

Use of Social Media is sure to grow amongst physicians. Since it involves both involvement as well as content, Social Media used effectively can help both in promotions as well as a medium for education.

Saturday, September 17, 2011

Cloud Computing in Healthcare

5:16 PM Nrip Nihalani

This article aims to discuss aspects of cloud computing that are relevant to the healthcare industry and can be applied by doctors to improve their practice.

What Should Doctors Know About Cloud Computing?

There is a sea of information available on the internet about cloud computing and how it works. As a doctor with limited interest in information technology, understanding all that jargon (most of which may not even be directly related to your work and computing requirements) can be quite intimidating and time consuming.

Simply put, the cloud is a set of hardware, networks, storage, services and interfaces that are equipped to provide computing power, infrastructure, applications, software, business processes and storage – in short, all your computing needs, as a service wherever and whenever you need it.

Migrating to the cloud 'can' help you reduce cost, space, time and power that would otherwise be utilized for traditional IT services performing the same functions. This is possible because the cloud puts together a large pool of computing resources available to be used as an assured service by anyone who wishes to use it, anywhere in the world. Traditional IT environments on the other hand, have a limited set of resources that are independently managed and delivered to a limited number of people confined to a certain geographic location, thus pushing cost, time, space and power factors.

Using Cloud Computing To Improve Your Practice

Cloud computing can transform the way healthcare is practiced by empowering professionals to deliver better care at lower costs. Cloud computing allows doctors, researchers and scientists across the globe to collaborate and form a centralized, integrated and regularly updated medical database that can be seamlessly accessed by healthcare professionals without having to invest in over-the-top infrastructure or software. Doctors can use the cloud for viewing reports, scans, EMRs, prescriptions and information required to solve complex medical problems anywhere in the world.

Patients’ health data and EMRs can be combined to form a single, comprehensive health record that can be instantly accessed from one single source. The cloud also brings together patient information like insurance claims, prescription and drug details, lab reports, patient history and progress in cases of chronic illnesses and other details and consolidates them to be available at the point of care whenever required.

This not only helps improve the level of accuracy with which care is delivered but also reduces the time and cost of treatment for physicians and patients alike. As all data is sourced from a single, homogenous center, it also brings down the possibility of conflicting treatments, prescriptions and medical data miscommunication in cases where multiple physicians and providers are involved.

Cloud computing is typically subscription based. In many cases, it works on a metered billing model of payment where you pay only for what you use. It also allows for flexible self-service by which you can enable and disable the provision of required services depending on your usage and needs.

Cloud computing users need not invest in heavy capital expenditure on hardware, software, and services. As resources can be unsubscribed whenever required, the risk of investment is considerably reduced. The cloud also addresses increased data storage needs of physicians without having them spend on expensive personal storage devices. Software updates and innovation are centrally managed by cloud service providers, helping doctors focus the best part of their day on patient care.

Cloud computing can thus help physicians meet meaningful use criteria as it demonstrates better quality of care, lower costs and higher insurance/government reimbursements.

Popular Cloud Services

Most of us have “been on the cloud” without even knowing about it (eg: Facebook is an example of a public cloud). Depending on the visibility of data there are three types of cloud platforms: Public, private and hybrid (a combination of public and private).

A more popular classification is based on the services offered:


1. Infrastructure as a service (IaaS) offers hardware related services like disk storage, database or virtual servers. Amazon Web Services (AWS),Rackspace Cloud Servers and Flexiscale are popular IaaS providers.

2. Platform as a Service (PaaS) offers development platforms. Google’s Application Engine, Microsofts Azure, Salesforce.com’s force.com are well-knows in this category.

3. Software as service (SaaS) involves software services on the cloud like web based software applications, email services and so on. Popular examples of SaaS services are Salesforce.com (CRM), Google’s Gmail, Google Apps, Dropbox, Zoho, QuickBooks, Piwik, Microsoft Hotmail and their online version of office called BPOS (Business Productivity Online Standard Suite).

A good read on top cloud platforms at http://www.liventerprise.com/news/3608/.

Cloud Security

Cloud security and data ownership is a major concern for users and new adopters of cloud computing. As there is very little regulation currently pertaining to cloud computing, there are many data privacy and security issues to be dealt with. New users must be informed about details on who owns the data, third parties that may gain access to the data and the jurisdiction of the contract. We will look at Cloud Security in detail via a separate article.

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